Public Transport

Last updated: 12 February, 2024

People with disabilities who hold a valid token in their disabled person’s ID card can use the MVV (Munich Transport and Tariff Association services: for suburban and underground trains, tram, bus) free of charge. Passengers from other countries are required to buy a ticket. 

Website: Contact the Munich Transport and Tariff Association (MVV) Website: Contact the Munich Transport Authority (MVG): Website: Contact the S-Bahn (suburban train):

Information on barrier-free access: 

Website: Overview of barrier-free accessibility (MVG): Website: Information about changing trains (MVV):

Exit height

Please pay attention to the labelling of the height difference between the platform and the vehicle floor: e.g. Harthof (2-7 cm), Scheidplatz (8-13 cm), Riem (24-30 cm). If needed, the train driver will provide assistance when boarding or disembarking, therefore, please use the 1^st door behind the driver. 

Buses and trams are equipped with collapsible ramps or lifting platforms (each with 300 kg maximum load capacity). To indicate that you need these aids, simply wave to the driver.  Please note that these aids are only authorised for wheelchairs, not for rollators or other walking aids. At some tram stops, the platform is raised nearly to the floor of the carriage. If necessary, the driver will place a mobile folding ramp over the gap. 

Exit side  

The exit side of underground and suburban trains is typically on the left. If it is on the right, this is announced and displayed in the suburban trains and the newer underground trains.  

At underground stations with a greater height difference between the platform and the carriage floor, you will find a yellow ramp at the front of the platform, which facilitates easier boarding at the first door. 

High-contrast ribbed panels and attention fields are available at platforms, entrances to underground stations and some suburban railway stations, bus and tram stops to assist blind and visually impaired passengers. 

Rapid-train network map in Braille 

The rapid transport network map in Braille is available for a nominal fee from: 

Website: Bavarian media department for pupils with blindness and visual impairments (Mediablis Bayern)

Journey planner

This page enables settings for passengers with restricted mobility in the ‘Journey Setting’ section: 

Website: Journey planner with mobility restriction

Elevators and escalators 

Information about the function of elevators and escalators: 

Underground, bus and tram: Telephone: +49 89 21913333 Website: MVG-Zoom

During elevator renovations, you can alternative routes here:

Website: MVG – Aktuelles Suburban TrainTelephone: +49 89 13081055 Website: Bahnhof.de

App: “Bahnhof live” 

Tip: The mezzanine floor is often referred to as the ticket-barrier level in the elevators, as you need a valid ticket from here. 

Free assistance service

Free assistance service is available for passengers with impaired mobility (only within the city limits and to and from the airport): 

Website: Stadt München – Service

Further information on accessibility for the underground, bus and tram is available here:

Website: MVG – Barrierefreiheit

Good to know: Bus line 100 stops at numerous museums and other sights

MVG-Customer Centre

Website: MVG Kundencenter

Obtain a number from the machine. If you need a lower counter or the induction loop system, press the corresponding symbol. 

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